Help center
ReflexWare documentation
Plain-language guides for every part of the platform. New here? Start with Getting started, then explore the module you need.
Getting started
Getting started
Create your account, set up your organization, and get oriented.
Account & team
Manage your profile and 2FA, invite teammates, and set permissions.
Team, roles & permissions
Invite members, assign roles, and build custom permission sets.
Appearance & Theming
Choose light/dark mode and an accent color for your organization from Settings → Appearance.
Modules
Website builder
Build and publish sites with a drag-and-drop editor and custom domains.
CRM, leads & pipelines
Track every contact and move deals through pipelines.
Inbox
Reply to emails, website chats and form submissions in one place.
Email marketing
Send from your own domain and build reusable templates.
Forms
Collect leads and feedback, then share or embed your forms.
Scheduling & booking
Let people book time with you through a public booking page.
Automations
Put busywork on autopilot with triggered actions.
Chat widget & AI
Add a live chat bubble and answer visitors in real time.
Meetings
Hosted video rooms, transcripts, summaries and action items from your meetings.
Domains
Add email and website domains, publish the DNS records shown, and verify them.
Storage & Drive
Upload, organize, preview and share files; Drive is the read-only view of the same library.
Marketplace
Browse, install and publish templates for sites, funnels and more.
Funnels
Create funnels from templates, add steps, edit step pages and read conversion stats.
E-commerce stores
Curate products into a store and enable cart, checkout and receipts on your site.
CMS
Tables, columns and rows, and how content binds to builder lists and dynamic pages.
Campaigns & SMS
Send email campaigns to lead lists and run SMS campaigns with opt-out rules.
Integrations & importing your CRM
Connect integrations, import your CRM, and choose email, Slack or Discord uptime alerts.
Developers: API, webhooks & n8n
API keys and scopes, catch URLs that start an automation, outgoing webhooks, and the three ways to wire up n8n.
Leads, tracking & analytics
Lead Engine
Sources, routing, buyers, distribution trees, publishers and lead analytics — the flow after capture.
Buyer & publisher portals
What buyers and publishers see on their self-serve portal links — purchases, returns, tracked links and earnings.
Pipelines
Deal boards with lanes, tickets, values, deadlines and assignees.
Quiz Funnels & Landing Pages
Build quiz funnels and import landing pages that capture leads.
Analytics
Tracking pixel, call pools, the analytics dashboard, share reports and attribution models.
Fields & Data
Lead field visibility and required rules, plus custom data sets and fields.
AI & Support
AI Agents
Create agents with personas and flows, test them, and deploy to chat, SMS, email, phone and meetings.
In-App Support
Reach the AI-powered support chat bubble inside the app (and on the marketing site).
AI Support and Taking Over a Conversation
How conversations move between the AI assistant and your team, and how to take over from the Inbox.
Support Tickets
How bug reports and follow-ups filed by your chat widget become tickets, and how to work them.
Knowledge Base
Ingest documents from URLs or text, run semantic search, and ground your AI assistant.